JOB SUMMARY

As a Support Engineer at Link3 Technologies Ltd., you will be responsible for ensuring seamless connectivity and service delivery for both residential and corporate clients. Your role will involve monitoring and resolving network issues, conducting troubleshooting for hardware and software problems, and maintaining high standards of technical support. This position requires close coordination with the Network Operations Center (NOC) and other internal teams to resolve escalated issues efficiently. You will also be expected to respond to service requests on-site or remotely, following a flexible shift-based schedule.