About the Organization
MetLife Bangladesh is the country's largest life insurer and the local operation of one of the world's leading financial-services groups. MetLife Bangladesh is the largest life insurer in the country, serving over a million customers and acting as a major employer with over 16,000 field force and employees; established in 1952, the company was popularly known as "ALICO" until its acquisition by MetLife, Inc. globally in November 2010, when it was co-branded as "MetLife Alico" and later as "MetLife" in 2015. It has held the top position in its market for decades; in Bangladesh, MetLife has been the largest life insurer since 1997, serving over a million individual customers and more than 800 institutional clients.
Its parent is a long-established global insurer, and the Bangladesh business continues to lead its industry on key performance measures. MetLife, Inc. (NYSE: MET) is one of the world's leading financial-services companies; founded in 1868, it has operations in more than 40 markets and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. In its home market the company's scale is substantial; MetLife began operating in Bangladesh in 1952 and remains the country's leading life insurer in claims settlement, life fund, investment, and financial strength, paying BDT 2,853 crore in claims in 2025, investing approximately BDT 19,000 crore in Bangladesh, and serving around one million individual customers and over 900 corporate clients, and it was ranked the #1 Life Insurer at the IDRA Insurance Excellence Award 2025. The company is led by CEO Ala Ahmad and is headquartered in Motijheel, Dhaka.
Business Operations
MetLife Bangladesh provides a broad range of life-insurance and financial-protection products distributed through one of the strongest sales networks in the country. It offers financial protection through a mix of traditional and innovative products, including individual and group life insurance policies, pension schemes, children's education policies, Shariah-based (Takaful) saving schemes, and accident and health products designed to suit people of different age groups, professions, and income ranges. Its distribution rests on an extensive agency structure; MetLife in Bangladesh operates through nine sales offices, 232 agencies, 65 unit offices, and a large base of financial associates serving around one million customers.
Operationally, the company is defined by its claims-settlement strength and its structured agency career model. MetLife Bangladesh settled the highest amount of claims among all life insurers in 2024, paying out Tk2,895 crore and maintaining a claims-settlement ratio of 97.79%, one of the highest in the industry. Its agency channel follows a clear three-tier progression; a person starts as a Financial Associate and can grow into a Unit Manager and ultimately a Branch Manager owning an agency office, with the company's business operations largely dependent on this agency network. To modernise recruitment, the company built MARS (MetLife Associate Recruitment Solution), a digital onboarding platform aimed at a tech-savvy young workforce.
Affiliations With BUP Career Club
MetLife has joined the BUP Career Club's flagship event as a participating company for BUP Career and Education Fest 2026. The partnership reflects a natural fit between the two organisations. The BUP Career Club works to bridge the corporate world and the university, helping fresh graduates reach their desired professions while equipping students with the skills to get ahead. As Bangladesh's largest life insurer and part of a leading global financial-services group, with dedicated graduate programmes in actuarial science and a major nationwide workforce, MetLife offers BUP students exposure to careers across insurance, finance, actuarial science, sales and distribution, and corporate functions, while the company connects with a strong pool of business and professional graduates.
